Terms and Conditions

1. This website is operated by ThreePM ltd who pass your orders and payment details to the publisher of your selected magazine/s for processing. Although we will endeavour to answer customer queries, the magazine that you order will always be charged and fulfilled by the publisher of that magazine. You should therefore deal directly with the publisher about queries relating to your magazine subscription. Contact details for the publisher of your magazine can be found in your order confirmation email.

2. An acknowledgement email will be sent to you, the subscription purchaser, within 12 hours of the subscription(s) being ordered by Magazine Group. A second communication will be sent to the subscription purchaser when the subscription order has been entered by the publisher of the magazine ordered. This communication, which may be by email or post, will confirm contact details for the publisher regarding your subscription(s), the starting issue of the subscription(s) and the expected despatch date of the first issue.

3. Your subscription(s) will start with the next available issue except for Christmas gift subscriptions, some of which allow for dispatch of the first issue to be delayed until the New Year. It can take up to 12 weeks for delivery of your first magazine but this will be confirmed in the Welcome letter you receive from the publisher of your selected magazine(s). The delivery date is determined by the date that you order and the print date of the next available issue.

4. Except where stated on the magazine page, the subscription can be cancelled at any time during its term and a refund of any unmailed issues will be made by the Publisher of the magazine/s. As the Magazine Group does not take any payments directly from customers it is not liable for any refunds. Note that any magazines that stipulate a minimum subscription period will offer no refunds for subscriptions cancelled during this time.

5. The selected magazine/s cannot be exchanged for any other magazines through the website.

6. If you pay for your subscription by Direct Debit you are automatically protected by the Direct Debit Guarantee. A copy of this should be sent to you by the publisher of the magazine/s you have selected along with the details of the date of the first direct debit from your account and the frequency and amount of subsequent payments. You can cancel a Direct Debit at any time by simply contacting your bank and/or the publisher, except in the case of magazines that stipulate a minimum subscription term which may not be cancelled during this period.

7. The cover and gift images used on this site are for illustrative purposes only

8. Any gifts offered are subject to availability. Where magazines offer a gift with purchase every effort will be made to supply the gift illustrated, but the publisher reserves the right to provide an alternative if they are unable to supply the original gift for whatever reason. Only one gift per household per magazine.

9. The Magazine Group reserves the right to restrict access or refuse orders to anyone who in its opinion is abusing offers on the site. Such behaviour would include (but is not restricted to) repeated cancellations of direct debit offers and repeated cancellation of subscriptions before expiry of the full term. In such cases The Magazine Group will write to you to request you desist from further use of the site. In the case of any orders placed subsequent to this request, the customer shall be liable for the full annual subscription price of the magazine regardless of any cancellation of the subscription. The customer shall also be liable for all costs of The Magazine Group or the publisher in fulfilling the order and ensuring payment of the full subscription term.

10. The Magazine Group reserves the right to cancel any order before it has been passed to the publisher for processing.

11. By making a purchase on the Magazine Group website or any of its partners, you agree to allow us to send you our email offers newsletter. You can unsubscribe from our mailings at any time by using the unsubscribe link at the bottom of the email we send to you, or by emailing our customer services team here.

12. Cashback commissions. 3PM reserve the right to cancel "cashback" and "points" commissions with affiliates for any customers who, in its sole opinion, it feels are abusing this facility. Certain titles are excluded from cashback and points sites; an up to date list may be obtained from 3PM on request. Click here to see the most recent list of excluded titles